Balwyn Central Medical serves the Balwyn community from two conveniently located centres on Whitehorse Road. The practice offers general practitioner services, onsite pathology collection, and access to nearby allied health providers, making it a comprehensive healthcare destination for families in the eastern suburbs of Melbourne.
Patients can access care through multiple booking platforms, including HotDoc and Healthengine, with same-day appointment slots frequently available. The clinic operates as part of the ICO Health Group, providing GP and occupational health services in a relaxed, patient-focused environment.
Located at 427 Whitehorse Road, Balwyn VIC 3103, with a secondary centre at 411 Whitehorse Road, the practice sits near the 109 Tram Stop and offers free parking behind the clinic. Multiple doctors serve patients at these locations, with some practitioners based at specific addresses during weekdays.
Where is Balwyn Central Medical located?
Balwyn Central Medical operates from two addresses along Whitehorse Road in Balwyn, Victoria. The primary location sits at 427 Whitehorse Road, Balwyn VIC 3103, while a secondary centre operates at 411 Whitehorse Road, Balwyn VIC 3103. Both centres serve the same patient community, though some doctors operate from specific locations during weekdays.
The clinic benefits from its central position on Whitehorse Road, a major thoroughfare in the eastern suburbs that provides easy access for patients travelling by car or public transport. The nearby 109 Tram Stop connects patients to the broader public transit network, while free parking behind the clinic accommodates those who drive.
Free parking is available behind the clinic, and the 109 Tram Stop provides public transport access. The location sits within a healthcare precinct with nearby allied health services including a chemist, dentist, psychologist, chiropractor, and podiatrist.
Location and Parking Information
- Primary address: 427 Whitehorse Road, Balwyn VIC 3103
- Secondary address: 411 Whitehorse Road, Balwyn VIC 3103
- Free parking available behind the clinic
- Near 109 Tram Stop on Whitehorse Road
- Within walking distance of allied health services
Booking Appointments Online
Patients can book appointments through the HotDoc platform, which lists available doctors and time slots directly. HotDoc provides real-time availability and allows patients to select their preferred practitioner. Healthengine and the ICO Health Group platforms also offer online appointment booking for added convenience.
| Detail | Information |
|---|---|
| Primary Location | 427 Whitehorse Rd, Balwyn VIC 3103 |
| Secondary Location | 411 Whitehorse Rd, Balwyn VIC 3103 |
| Parking | Free behind clinic |
| Public Transport | 109 Tram Stop nearby |
| Online Booking | HotDoc, Healthengine, ICO Health |
What doctors are available at Balwyn Medical Centre?
Multiple practitioners serve patients at Balwyn Central Medical, with doctors listed across several booking platforms including HotDoc, Healthengine, and Healthshare. The practitioners include both male and female doctors, with several speaking additional languages beyond English to serve the diverse Balwyn community.
Dr Katherine Firth and Dr Siavash Saadatian are among those listed with specific language capabilities—Dr Saadatian speaks Persian alongside English. Dr Avinash Kamale offers consultations in English and Tamil, providing valuable language options for Tamil-speaking patients in the area.
Several doctors including Dr Hasanthi Tennakoon, Dr Alisha Rawal, and Dr Majid Mehdipour see patients on weekdays at the 411 Whitehorse Road location. Availability may vary, and patients are encouraged to book ahead through HotDoc to secure preferred appointment times.
Current Practitioners at Balwyn Central Medical
| Doctor Name | Gender | Languages | Location Notes |
|---|---|---|---|
| Dr Katherine Firth | Female | English | General practitioner |
| Dr Siavash Saadatian | Male | Persian, English | General practitioner |
| Dr Martin Hodgson | Male | English | General practitioner |
| Dr Avinash Kamale | Male | English, Tamil | General practitioner |
| Dr Sathiya Sivanesan | Male | English | General practitioner |
| Dr Hasanthi Tennakoon | — | — | Weekdays at 411 Whitehorse Rd |
| Dr Christine Burdick | — | — | — |
| Dr Alisha Rawal | — | — | Weekdays at 411 Whitehorse Rd |
| Dr Majid Mehdipour | — | — | Weekdays at 411 Whitehorse Rd |
Additional practitioners listed include Dr Roy Othman, Dr Khalid Yousif, Dr Shamistra Barathan, and Dr Naba Alfayadh. These doctors are available through the Healthshare platform, though specific consultation details may vary. Patients seeking care from specific practitioners should confirm availability through their chosen booking platform.
Multilingual Healthcare Services
The multilingual nature of the medical team reflects Balwyn’s diverse population. Persian-speaking patients can consult with Dr Saadatian, while Tamil-speaking patients have access to Dr Kamale’s services. This language diversity helps ensure effective communication between doctors and patients who may prefer consulting in their first language.
Does Balwyn Central Medical offer bulk billing?
Balwyn Central Medical indicates that bulk billing is available, though patients are advised to contact the practice directly to confirm current billing arrangements. According to healthdirect.gov.au, bulk billing is offered with certain conditions, and fees may apply in some circumstances.
The practice provides a range of GP services including chronic disease management, women’s health, men’s health, immunisations, mental health support, and occupational healthcare. Flu and COVID-19 vaccines are also available, which may be provided under different billing arrangements depending on eligibility criteria.
Patients should call ahead to confirm bulk billing eligibility and any applicable fees. Billing policies may change, and individual circumstances can affect whether bulk billing applies to specific consultations or services.
Services Covered Under Bulk Billing
- Chronic disease management and care plans
- Women’s health consultations
- Men’s health check-ups
- Standard immunisations
- Mental health care plans
- Flu and COVID-19 vaccinations
- Occupational health assessments
Factors Affecting Bulk Billing
Whether bulk billing applies can depend on several factors including the type of consultation, the services required, and individual patient circumstances. Patients with healthcare cards or pensioner concession cards may find bulk billing more readily available for standard consultations.
Specialist services, certain procedures, and services not covered under Medicare may attract out-of-pocket costs regardless of the practice’s standard billing policy. Patients requiring specific services should discuss potential costs before receiving treatment.
What are the reviews for Balwyn Central Medical?
The provided research results do not include specific patient ratings or detailed reviews for Balwyn Central Medical. The practice itself emphasizes its commitment to quality patient care in a relaxed environment, though aggregated patient feedback is not readily available through the sources reviewed.
Patients seeking peer reviews may find ratings on Google Business listings, HotDoc after appointments, or other review platforms not captured in the current research. These independent platforms often contain firsthand accounts from patients about their experiences with specific doctors and the overall practice.
Finding Patient Feedback
- Google Business reviews for the practice
- HotDoc ratings after consultations
- Healthshare patient testimonials
- General practice comparison websites
Evaluating Online Reviews
When reviewing patient feedback online, it helps to consider the recency of reviews, the number of ratings provided, and whether reviewers describe specific experiences with doctors or staff. Individual experiences can vary, and patterns across multiple reviews often provide a more accurate picture than isolated comments.
How to contact Balwyn Central Medical?
Patients can reach Balwyn Central Medical through several channels. The fax number listed across multiple sources is 03 9830 2355. Direct phone contact details may vary by source, so patients are encouraged to use the booking platforms for the most current contact information.
Online booking through HotDoc provides a convenient way to schedule appointments without needing to call. The platform allows patients to select their preferred doctor, choose available time slots, and receive confirmation via email or SMS.
For medical concerns outside regular hours, patients can contact DoctorDoctor at 132 660 for after-hours home visit services. This ensures patients have access to medical advice and care even when the clinic is closed.
Contact Methods Summary
| Method | Details |
|---|---|
| Fax | 03 9830 2355 |
| Online Booking | HotDoc, Healthengine, ICO Health |
| After-Hours | DoctorDoctor 132 660 |
| Website | icohealth.com.au/balwyn/ |
The practice operates as part of the ICO Health Group, which provides GP and occupational health services across multiple locations. Patients can also find information about the practice through the Healthdirect government directory, which maintains verified service details for Australian healthcare providers.
Understanding What to Expect at Your Visit
Balwyn Central Medical operates as a family-friendly general practice committed to providing patient-centred care. The clinic offers a comprehensive range of services from routine check-ups to chronic disease management, with pathology collection available onsite for convenient diagnostic testing.
The practice sits within a broader healthcare precinct that includes nearby allied health services. This means patients can potentially access pharmacy, dental, psychological, chiropractic, and podiatry services within the same area, reducing the need to travel to multiple locations for different healthcare needs.
Operating hours typically begin at 8:30am, though the clinic closes during early mornings on certain days. Patients planning their visit should book ahead through HotDoc or another booking platform to confirm their preferred doctor is available and to secure a convenient appointment time.
What is Diverticulitis?
While not directly related to general practice services, patients interested in digestive health conditions may find information about What Does Poop Look Like with Diverticulitis helpful for understanding common health concerns that GPs frequently address during consultations.
Sources and Credibility
Information about Balwyn Central Medical comes from multiple verified sources including the Australian government’s healthdirect directory, established booking platforms HotDoc and Healthengine, and the practice’s parent organisation through BC Medical Group.
The Healthdirect service directory provides government-verified information about Australian healthcare providers, lending credibility to basic details about location, services, and contact information. Booking platforms like HotDoc and Healthengine offer practical appointment booking alongside practitioner information.
“Trusted, patient-centred healthcare” — Balwyn Central Medical official messaging emphasises quality care in a relaxed environment.
Summary
Balwyn Central Medical provides comprehensive GP services from two locations on Whitehorse Road in Balwyn, Victoria. The practice offers onsite pathology collection, bulk billing options (confirm by calling), and access to multiple doctors with different language capabilities. Online booking through HotDoc and Healthengine makes scheduling convenient, while free parking and proximity to public transport serve patients who travel by car or tram.
The multilingual practitioner team includes doctors speaking English, Persian, and Tamil, reflecting the diverse Balwyn community. Patients seeking appointments or specific information about billing policies should contact the practice directly or use the online booking platforms for the most current details.
Frequently Asked Questions
Does Balwyn Central Medical have onsite pathology?
Yes, onsite pathology collection is available at Balwyn Central Medical, allowing patients to have blood tests and other diagnostic samples taken at the clinic without needing a separate referral to an external pathology provider.
How do I book an appointment at Balwyn Central Medical?
Patients can book appointments through HotDoc, Healthengine, or the ICO Health platform. HotDoc provides access to individual doctor profiles, available time slots, and immediate confirmation via email or SMS.
Is there parking available at Balwyn Central Medical?
Free parking is available behind the clinic for patients who drive. The location is also accessible via the 109 Tram Stop for those using public transport.
What languages do the doctors at Balwyn Central Medical speak?
Several doctors at the practice speak languages in addition to English. Dr Siavash Saadatian speaks Persian, and Dr Avinash Kamale speaks Tamil alongside English, serving patients from non-English speaking backgrounds.
What are the operating hours of Balwyn Central Medical?
The clinic typically opens at 8:30am but may close during early mornings on certain days. Patients should book ahead to confirm current hours and availability. After-hours medical support is available through DoctorDoctor at 132 660.
Does Balwyn Central Medical offer bulk billing?
The practice indicates that bulk billing is available with conditions, and fees may apply in certain circumstances. Patients are advised to call ahead to confirm bulk billing eligibility for their specific situation before their appointment.
Can I get a COVID-19 vaccine at Balwyn Central Medical?
Yes, the practice offers COVID-19 vaccinations as part of its immunisation services. Availability may depend on current vaccine supplies and eligibility criteria, so patients should check with the clinic when booking.
Related stories
Liam O'Brien covers Australian politics and public affairs for Coast Monitor.